Hilton Garden Inn Chicago North Shore/Evanston

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4.2

( 16 reviews )

Hotel, Bed & breakfast, 3 star

Closed 03:00 PM - 11:00 AM See Hours

1818 Maple Ave, Evanston, IL 60201, United States

+1 8474-756-400

Introducing the Hilton Garden Inn Chicago North Shore/Evanston, a 3-star hotel offering a superior experience top to bottom. With a lovely room, nice pool and hot tub, and a great breakfast, guests are treated to a memorable stay. The hotel's shuttle drivers receive praise for their exceptional service. The parking garage, albeit expensive at $18/day or $24/day with unlimited ins/outs, provides convenient access for guests. The hotel's flexibility in accommodating unforeseen circumstances is commendable, with one guest sharing their experience of needing to leave earlier than planned. However, some guests have noted issues with empty soap and conditioner bottles, requiring multiple requests to rectify the situation. Despite these concerns, the hotel's overall cleanliness, helpful staff, and modern amenities have left many guests satisfied. Conveniently located near Clarke Beach and Northwestern University, the hotel offers ample parking and easy access. Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Amenities and More

Free Wi-Fi
Restaurant
Bar
Smoke-free
Indoor pool

Reviews

4.2/5

16 reviews

5 stars

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1 stars

Bruce clark

March 22, 2024

A wonderful stay and a special thank you to Marcus. He made sure every detail was taken care of- from cough drops for my daughter to a champagne flute to celebrate. True class and style. Juana- very sweet and helpful- she made us feel at home. Management- please reward your great staff. Can’t wait to visit again. Our daughter goes to Loyola and we would go up to Evanston to stay with you. Thanks again!

Leonel fernandez

March 22, 2024

Great stay. Housekeeping on the ball and rooms cleaned very well. Special shout out to the late shift front desk lady on Monday night 11/13 great personality, attitude and professional. Rooms and bed very comfy. Good coffee in room. Plentiful Hilton towel supply. Best stay in Evanston.

Carolyn renner

March 22, 2024

Nice location with ample dining nearby. Two different train rails to hop on only a block or two away. One of the cleanest Hiltons I have stayed at by far. Very friendly staff that are knowledgeable to the area. Will definitely stay again if in the area.

Peleg rosenthal

March 22, 2024

Wonderful, lovely hotel in a great location in Evanston. Stayed during Thanksgiving weekend with my husband and stepmother. Clean rooms, attentive friendly staff and quiet space to sleep. Nice to see several dogs at breakfast. Recommend if you’re in Evanston!

Janet miller

March 22, 2024

Night Shift Lady Ms. Devin is always so professional she is always there, I feel like she deserves a raise because she works so hard.. It hasn’t been a night that she’s not there doing her job, employers need to appreciate their employees especially when they really work hard..

Kristin williams

March 22, 2024

Superior experience top to bottom! Terrific Staff, lovely Room, nice Pool & Hot Tub, great Breakfast. The Shuttle drivers were so great. THANK YOU from the bottom of our hearts.

Artography

March 22, 2024

Really nice hotel. Euleses (sorry for misspell) was so friendly and helpful at check in. I will definitely stay here again. Clean and great location.

John rippberger

March 22, 2024

Parking garage is expensive 18/day or 24/day thru the hotel unlimited ins/outs. Also hotel stay was planned for a week, I had an emergency and needed to leave on Thursday instead of Friday, the full hotel was going to charge me $100 cancellation fee (the room would have likely rebooked for more $ too) Also i noticed during my first shower the soap and conditioner pump style bottles were empty. I called the front desk and requested a refill an Monday, they provided housekeeping (was not asked) but still did'nt fill the soap and conditioner bottles. Took three calls to straighten this out. Overall bad experience and seemingly greedy of Hilton to charge they "valued" Diamond members a $100 cancellation fee. The rooms were older and the hotel in general needs an update.